By: bryan keller
(ArticlesBase SC #2286096)
Article Source: http://www.articlesbase.com/ - Computer Repair DIY How-To Troubleshooting Guide - Software Series - Part 1
If one of the software applications that you use on a regular basis suddenly generates an error message and will not allow you to continue you can try this simple guide to correcting the issue.آ آ Use this guide at your own risk.آ You should have a general understanding of how to install and uninstall applications and programs on your system if you plan to useآ this guide.
- If you are experiencing a problem with a software application that was recently working properly, but now generates an error message when you try to use it;آ the first thing to do isآ retrace your steps.
- Have you installed any new software on your system between the last time you were able to successfully use the broken application and now?
- If so, there may be a conflict between the old software and the new softwareآ that you have installed. Consult the documentation that accompanied the new and old software to see if there is any mention of restrictions or conflicts. Also, verify that your computer hardware meets the minimum requirements that you will find listed on the software installation guide(s) or packaging.
- If you cannot think of any new software that has been installed or that might be causing a problem then uninstalling and reinstalling the program might correct the issue.آ If you feel that no new software has been installed and you wish to uninstall and reinstall then skip to step 9 otherwise continue to step 5.
- Uninstalling any new program(s) that have been installed recently may free up your application to start working again.آ If you would like to try doing this be sure that you have at least a basic understanding of how to install and uninstall software applications on your system before continuing.
- Using the proper uninstallation procedure - uninstall the suspect application(s).آ If you are not familiar with the steps used to uninstall programs and applications from your system do not try these procedures.
- After uninstalling each new application that you suspect may have been causing an issue; completely power your system down and wait at least 2 minutes before powering back up.
- If after uninstalling any new software applications installed recently, and you have made sure to reboot your system,آ you are still getting an error with the problematic software; you can try uninstalling and reinstalling theآ application itself -آ But WAIT. Read on.
- Before you uninstall your application make sure that you have the installation disk and guide that will be needed to reinstall your software. Read the installation guide carefully! Verify that all the installation disks are present and that you have the proper license key to perform an installation after you have uninstalled your application.
- Ok, nowآ if are sure that you feel comfortable knowing that you have everything you will need to reinstall the software, you can go ahead and uninstall your application now.
- If you are not familiar with the process that is required to uninstall software on your system then you shouldn't even be trying to use this guide.
- After the uninstall is complete – power the system all the way down. Do not use restart. Do a complete system shutdown and wait at least 2 minutes before you power the system back up.
- You can now attempt to reinstall your application and hopefully your software will be working once again.
About the Author
I own a Computer Repair and Data Recovery business in San Antonio, TX.آ I spent 10 years in database development.آ I am now also providingآ Website Development, Hosting, and SEO services.آ We use the Joomla CMS.آ Altogether I have been involved in computer programming for over 30 years.آ I was a self-taught programmer back when the 'Atari 800' was all the rage!آ I had an atari 800 with 16 kilobytes of ram and a 6502 8-bit processor that ran atآ 1.7 MHz, no hard drive and a 5 1/4 inch floppy fisk that stored just 180 Kilobytes of data.آ Of course there was no internet but we had the dial in bulletin boards that we connected to at 300 baud. lol.
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